Warehouse Helper

POSITION SUMMARY
Responsible for pulling orders for installers submitted via their tablets delivering 
equipment and parts, ordering and picking up items that AB May does not stock, 
creating purchase orders for installers to applicable vendors, picking up equipment from 
vendors, creating labels and staging of the equipment, keeping the install area and lot 
organized and clean, maintaining an inventory of good pallets and receiving all 
equipment in Service Titan. Must be able to operate a forklift and /or use a hand truck 
to move, convey, or hoist shipments from the shipping-and-receiving platform to 
storage or work area.
ESSENTIAL JOB FUNCTIONS
• Will work extensively with the Service Titan service management software. 
• Creating labels for parts and equipment.
• The ability to identify and account for items on packing slip.
• Assists on a daily basis in obtaining materials needed for technicians.
• Manually or using hand truck performs various material handling duties.
• Cleans up and disposes of cardboard and strapping and places in proper containers 
or designated areas.
• Uses tools such as hammers and crowbars to remove strapping, open crates, etc.
• Professional ethics, tact and courtesy in dealing with customers.
• Ability to apply common sense understanding to carry out instructions furnished in 
written, oral, or diagram form. Possess reasoning abilities to learn and perform the 
job requirements in an accurate and effective manner. 
• Must demonstrate the ability to work independently in areas of problem solving, 
organization and upholding policies and procedures.
• Must be able to work with short lead times and be a superior team player.
• Train employees on internal processes.
• Willingness to accept other duties as assigned.
Warehouse Driver
Job Description
• Willingness to work overtime as needed and some Saturdays and holidays.
• Good attendance is required (see Employee Handbook).
• Maintains tools and equipment in working order and keeps work area in neat 
condition.
• The above list of key position competencies is not exhaustive and may be 
supplemented as necessary.
KNOWLEDGE AND SKILLS
• Strong customer service skills.
• Computer programs such as, Word, Excel and Open Office applications.
• Must have excellent interpersonal communication skills and be a strong team player.
• Must be a steady, reliable worker.
• Ability to handle a large volume of work in a fast paced environment.
• Ability to establish a professional and productive rapport with internal personnel 
and external vendors.
• Ability to read, interprets, and explains Company purchasing procedures and 
policies.
PHYSICAL DEMANDS, REASONING ABILITY AND ENVIRONMENTAL FACTORS
(The physical demands described are representative of those that must be met by an 
employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the 
essential functions.)
• Able to handle pressure in effectively meeting deadlines.
• Ability to stand, crouch, climb, use ladders and perform various types of manual 
labor.
• Vision (with correction) sufficient for reading and driving.
• Ability to think logically in following procedures and instructions.
• Ability to enter and retrieve data from computer.
• Ability to converse in calm and friendly manner.
• Must be able to work with all types of people. Must be courteous, dependable and 
exhibit a “team spirit.” 
• Exposure on a regular basis to outdoors weather conditions.
• Exposure to gasoline vapors when attending gas pumps.
RECEIPT AND ACKNOWLEDGMENT
• I acknowledge and understand that the receipt of the job description does not 
imply nor create a promise of employment, nor an employment contract of any 
kind and that my employment is at-will.
• This description is intended to describe the essential job functions and 
requirements for the performance of this job. It is not an exhaustive list of all 
Warehouse Driver
Job Description
duties. Other functions may be assigned and management retains the right to 
add or change the duties at any time.
• Acceptable job performance includes completion of the job responsibilities as 
well as compliance with the policies, procedures, rules and regulations.
• I have read and understand this job description.